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Streaming player stops

Judith Adams — Dec 11, 2017 02:57AM CST

The streaming stops after 2/3 min. I must manually restart and fast fwd to correct spot in broadcast. I am not using Moody app. I have Android ON5, Samsung internet.


1 Community Answers

David Sager - Dec 11, 2017 at 11:13AM CST

Moody Global Agent

Judith,

We responded to your email.
The same question applies here, what troubleshooting steps have you tried to fix the issue?
Have you tried a different web browser?
Since you’re not using the app, have you tried the app recently is it having issues as well?
Have you tried restarting your phone?
Have you tested your WIFI vs Cellular network?

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